Server Assistant

Job Locations VI-St. John
ID
2021-1125
Category
Restaurant - Service
Type
Full Time Seasonal

Overview

Our restaurant concept is built on providing signature dining experiences to our guest. Our restaurant provides not only a stunning landscape, but a warm welcoming atmosphere with delicious-contemporary food. Our service is genuine, welcoming and we are here to make our guest experience memorable.

 

Job Objective

 

  • Provides an extraordinary hospitality experience for all our guests.
  • Warm, smiling & friendly demeanor, engaging conversationalist.
  • Remember and recognize repeat guests.
  • Interacts with all guest, employees and purveyors in a professional and hospitable manner.
  • Ensures fast and efficient service to all guest requests.
  • Working knowledge of all bar equipment and supplies.
  • Promotes a professional, safe, helpful and courteous work environment

Policies

 

  • Alcohol awareness program is strictly enforced.
  • Ensures cleanliness standards are adhered to.
  • Ensures sanitation policies are properly followed.
  • Management is involved in all guest and employee altercations.
  • Follows and maintains all par levels and restocking procedures.
  • Any and all situations involving illegal substances needs to be reported to management.
  • Complies with all aspects of the Lovango Resort & Beach Club Handbook regarding time & attendance
  • Harassment of any type will not be tolerated.

Responsibilities

Responsibilities & Tasks

 

  • Maintains a clean, neat, organized and well-manicured & well-stocked restaurant.
  • Ensures proper glassware is clean and stocked for service.
  • Opening and closing procedures are followed each shift.
  • Fruited Water to be delivered to tables within two minutes of sitting.
  • Par stocking and restocking of bar & wine room.
  • Keep all service wells stocked with ice.
  • Assists Bartender with food service to guests.
  • Handle all dish service to and from the kitchen.
  • Protect our assets: glassware, equipment, furniture and fixtures.
  • Clean Restaurant Floors
  • Take out restaurant trash with stewards at the end of each shift.

Fiscal Accountability

 

  • Follows all food & beverage control policies.
  • Is environmentally conscious i.e.: conserves electricity, conserves water, conserves paper products, and conserves natural gas, recycle when possible.
  • Controls breakage of all breakable items.
  • Controls waste and abuse on all perishable items.
  • Protects thru proper usage and care all bar equipment and restaurant assets.
  • Reports to Management any suspicious activities.

Qualifications

Qualifications

 

  • High school diploma or general education degree (GED) preferred.
  • Restaurant or customer service experience preferred.
  • Ability to obtain a local USVI food handler card.
  • Must be able to stand continuously throughout an 8 hour shift.
  • Ability to lift and carry up to 50 pounds.
  • Interpersonal skills to interact with a variety of other people, such as waitstaff, cooks, management and sometimes customers
  • Calm demeanor to work in a high-stress, fast-paced environment 

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