Resturant Supervisor

Job Locations VI-St. John
ID
2021-1134
Category
Restaurant - Service
Type
Full Time Seasonal

Overview

Our restaurant concept is built on providing signature dining experiences to our guest. Our restaurant provides not only a stunning landscape, but a warm welcoming atmosphere with delicious-contemporary food. Our service is genuine, welcoming and we are here to make our guest experience memorable.

 

 

Job Objective

 

  • Provides an exceptional hospitality experience to our guests.
  • Works with all employees to provide exceptional hospitality to our guests.
  • Interacts with all guest, employees and purveyors in a professional and hospitable manner.
  • Provides a professional, helpful, safe and courteous work environment for all employees.
  • Willingness to participate in all restaurant positions when the opportunity presents itself.
  • Ensures a continual educational workplace to all employees.
  • Maintains the Restaurant as a Showplace, through cleanliness, organization and ambience.
  • Works with and through all team management to achieve goals both financial and professional.
  • Develops staff members, through opportunities for advancement.
  • Propagates positive relationships and strong ties to the community.
  • Protects owner’s investments.

Responsibilities

Responsibilities & Tasks

 

  • Ensures Opening and Closing procedures for all positions are adhered to.
  • Generates costed weekly staff schedules for hourly employees.
  • Orders and receives liquor, beer, wine, non alcoholic beverages and paper products.
  • Assists kitchen in ordering and receiving of products.
  • Manages floor operations regarding service, timing and quality
  • Leads departmental meeting with hourly employees.
  • Handle all large party bookings and catering events.
  • Leads/participates in all daily pre-meals and line-ups.
  • Participates in kitchen line checks, lunch or dinner.
  • Prepares report at end of shift, which include: daily labor, daily food & beverage cost and daily sales.
  • Performs employees’ reviews.
  • Increases sales through marketing & up sell training
  • Identifies operational opportunities (i.e. promotions, marketing). 
  • Managing and weekly policing of P.O.S. 

 

 

Policies and Procedures

 

  • Ensures team members fully comply with all aspects of the Little Gem Resorts Handbook.
  • Oversees that all product par stocks are adhered to, insuring all products are available to our guests.
  • Restaurant is kept in compliance to all fire and safety regulations to insure the safety of our guests and employees.
  • Ensures all staffing level comply with budgets and forecasted business.
  • Large party booking policy is adhered and complied to. 
  • Enforces proper security procedures are in place to protect employees, guests and company assets.
  • Alcohol awareness policy is evenly and strictly enforced.
  • Enforces ownership’s policy on comps, voids and discounts.
  • Harassment of any type is not to be promoted or tolerated.

 

Fiscal Accountability

 

  • Controls food, beverage and labor costs through management.
  • Works with General Manager in controlling other expenses through purchase orders.
  • Manages all weekly and daily inventories.
  • Manage P.O.S. system, pricing changes and special items.
  • Approves all comps, voids and discounts.
  • Manages all banks and cash drops.
  • Ensures that proper cash handling procedures are followed. 
  • Balances cash on hand with end of day report if PM manager
  • Prepares cash drawers and performs cash drops at end of AM shift.   
  • Costing of weekly schedules for all positions to adhere to budget allocations.

Qualifications

Qualifications

  • Six (6) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club required.
  • Must be able to stand, walk, lift and bend for long periods of time.
  • Must be a service minded individual with a positive attitude who truly enjoys helping others
  • Successful applicant will pass pre-employment background check and maintain COVID vaccination status.

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