Server Assistant (2024)

Our restaurant concept is built on providing signature dining experiences to our guest. Our restaurant provides not only a stunning landscape, but a warm welcoming atmosphere with delicious-contemporary food. Our service is genuine, welcoming and we are here to make our guest experience memorable.

Job Objective

• Provides an extraordinary hospitality experience for all our guests.
• Warm, smiling & friendly demeanor, engaging conversationalist.
• Remember and recognize repeat guests.
• Interacts with all guest, employees and purveyors in a professional and hospitable manner.
• Ensures fast and efficient service to all guest requests.
• Working knowledge of all bar equipment and supplies.
• Promotes a professional, safe, helpful and courteous work environment

Policies

• Alcohol awareness program is strictly enforced.
• Ensures cleanliness standards are adhered to.
• Ensures sanitation policies are properly followed.
• Management is involved in all guest and employee altercations.
• Follows and maintains all par levels and restocking procedures.
• Any and all situations involving illegal substances needs to be reported to management.
• Complies with all aspects of the Lovango Resort & Beach Club Handbook regarding time & attendance
• Harassment of any type will not be tolerated.

Responsibilities & Tasks

• Maintains a clean, neat, organized and well-manicured & well-stocked restaurant.
• Ensures proper glassware is clean and stocked for service.
• Opening and closing procedures are followed each shift.
• Fruited Water to be delivered to tables within two minutes of sitting.
• Par stocking and restocking of bar & wine room.
• Keep all service wells stocked with ice.
• Assists Bartender with food service to guests.
• Handle all dish service to and from the kitchen.
• Protect our assets: glassware, equipment, furniture and fixtures.
• Clean Restaurant Floors
• Take out restaurant trash with stewards at the end of each shift.

Fiscal Accountability

• Follows all food & beverage control policies.
• Is environmentally conscious i.e.: conserves electricity, conserves water, conserves paper products, and conserves natural gas, recycle when possible.
• Controls breakage of all breakable items.
• Controls waste and abuse on all perishable items.
• Protects thru proper usage and care all bar equipment and restaurant assets.
• Reports to Management any suspicious activities.

Qualifications

• High school diploma or general education degree (GED) preferred.
• Restaurant or customer service experience preferred.
• Ability to obtain a local USVI food handler card.
• Must be able to stand continuously throughout an 8 hour shift.
• Ability to lift and carry up to 50 pounds.
• Interpersonal skills to interact with a variety of other people, such as waitstaff, cooks, management and sometimes customers
• Calm demeanor to work in a high-stress, fast-paced environment 

Please note our season is from Mid December - End of July. All employees must be available for the full season.