Club Attendant (Full Time Year Round 2025)

The Nantucket Club Desk Attendant is responsible for providing exceptional customer service to club members and guests, managing the front desk, and maintaining a clean and organized club environment.

Key Responsibilities:

• Customer Service:
• Greet and welcome all members and guests in a friendly and professional manner.
• Check in members and verify membership status.
• Register guests and collect appropriate fees.
• Promote club events and activities.
• Front Desk Operations:
• Manage incoming calls and provide information to callers.
• Stock and sell supplies as needed.
• Maintain a clean and organized desk area.
• Facility Maintenance:
• Keep gym equipment, machines, floors, and locker rooms clean and organized.
• Track program logs for pools and fitness classes.
• Ensure towels are washed, dried, and folded.
• Security:
• Be responsible for the safety and security of self and others.
• Additional Duties:
• Complete any undefined work assignments as assigned by management.

Required Skills and Qualifications:

• Equivalent of a High School Education
• CPR and First Aid Training
• Reception experience preferred
• Strong customer service skills
• Basic math skills
• Ability to work under pressure
• Excellent interpersonal skills
• Ability to multitask
• Enjoy working with people
• Problem-solving skills
• Positive and outgoing personality
• Cooperative and optimistic attitude
• Patience, courtesy, and empathy
• Ability to follow instructions precisely
• Attention to detail and quality control
• Accommodating to the needs of others
• Clear communication skills
• Enthusiasm for completing specialized tasks
• Analytical problem-solving skills
• Ability to adhere to regulations and procedures
• Strong work ethic and follow-through
• Ability to avoid sudden and abrupt changes
• Must be able to bend, lift and carry up to 25 pounds

Successful applicant will pass pre-employment background check.

Housing options are available.